Privacy Policy

1. Data Controller

2. Data We Collect

Automatically Collected

• Anonymized IP address, browser type and version
• Operating system, device type
• Date/time of visit, pages accessed, referrer URL
• Session duration and bounce rate (aggregated only)

Provided by You

• Email address (if you contact us via email)
• Telegram username or WhatsApp number (if you contact our bot/support)
• MT4 account number (if you activate an EA license)
• Any information you choose to share in support messages

3. How We Use Your Data

• Delivering and improving this website
• Responding to inquiries and providing customer support
• Processing and managing EA license activations
• Analyzing website performance (only with your consent)
• Complying with legal obligations

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis (GDPR Art. 6)

• Legitimate Interests (Art. 6(1)(f)): Server logs for security and debugging
• Contract Performance (Art. 6(1)(b)): EA license management, customer support
• Consent (Art. 6(1)(a)): Analytics cookies, marketing communications
• Legal Obligation (Art. 6(1)(c)): Retention of business records

5. Cookies & Tracking

Essential Cookies (always active)

These cookies are necessary for the website to function and cannot be disabled. They store no personally identifiable information.

• xm_cookie_consent — Stores your cookie consent preference (12 months)
• xm_lang — Stores your language selection (12 months)

Analytics Cookies (consent required)

With your consent, we may use analytics tools to understand website usage patterns. You can change your preferences at any time via the cookie settings button.

Managing Cookies

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality. To withdraw consent, click the "Cookie Settings" button in our banner or clear your browser cookies.

6. Third-Party Services

RoboForex

Links to RoboForex copy-trading platform are embedded on this site. RoboForex processes data according to their own privacy policy: roboforex.com/privacy-policy

Telegram

We operate a Telegram bot for EA activation and support. Messages sent to our bot are processed through Telegram's servers (EU data centers). Telegram's privacy policy: telegram.org/privacy

WhatsApp (Meta Platforms)

Customer support is also available via WhatsApp. Data processed via WhatsApp is subject to Meta's data policy: whatsapp.com/legal/privacy-policy

Web Hosting

This website is hosted on a cPanel server. Your IP address may be logged in server access logs for security purposes and is retained for a maximum of 7 days.

7. Data Retention

• Server logs: Max. 7 days (automatic deletion)
• Support inquiries: 3 years from last contact
• License/business records: 10 years (legal/tax requirements)
• Cookie preferences: 12 months (then re-prompted)

8. Your Rights Under GDPR

If you are in the EU/EEA, you have the following rights:

• Right of Access (Art. 15): Request a copy of your personal data
• Right to Rectification (Art. 16): Correct inaccurate data
• Right to Erasure (Art. 17): Request deletion ("right to be forgotten")
• Right to Restriction (Art. 18): Restrict processing in certain cases
• Right to Data Portability (Art. 20): Receive your data in machine-readable format
• Right to Object (Art. 21): Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw any previously given consent at any time

To exercise these rights, contact us at info@xaumaster.de. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

9. Security

We implement SSL/TLS encryption (HTTPS) on all connections. We apply technical and organizational measures to protect your data from unauthorized access, loss, or alteration. No method of internet transmission is 100% secure; we take reasonable steps to protect your information.

10. Contact

For German-language privacy information, see our Datenschutzerklärung.